Refund policy

Here at Berri Blossoms Co. we strive for 100% customer satisfaction, always! However, if you are unsatisfied with your product, please contact our Customer Care team at info.berriblossoms@gmail.com

So we can better assist you please include n your email, your order number followed by the request in the subject line, for example:

• BB123456 - Exchange Request
• BB123456 - Return Request

All returns must be processed within 30 days of receiving your order and require proof of purchase (e.g. your order number, order confirmation email/ receipt, etc).

If your order arrived damaged or if you're experiencing an issue with your product, please include photos and a detailed description in your email, and we'll get started on your exchange or replacement order ASAP.

Refunds are processed on unused, undamaged products only. Please mail your items to our PO Box  in its original packaging and ensure that the shipment is carefully packed, as we're unable to process refunds on items that arrive broken.

Refunds are applied to returned product only and do not cover any original shipping fees. As a small, growing business, we are currently unable to pay for return shipping. Thank you for understanding !

Once submitted, refunds typically return to the original payment method within 3-10 business days.

Exceptions: we do not accept returns or offer refunds on discounted or sale items, including products purchased during a promotion, gift cards, or third party products.